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Frequently Asked Questions
Where do you ship from?

Meo Fusciuni headquarters is in Italy and all shipments are made from our country.

When will my order be shipped?

Goods will be shipped within 24/48 hours, excluding holidays and weekends.
Once an order has been shipped, you will receive an e-mail with tracking information.

Which courier do you ship with?

We ship our orders using the different couriers available and choose according to destination zones. You also have the option of indicating a fermopoint, which will certainly facilitate the receipt of your goods.

Which payment methods are accepted?

We use the stripe platform so you will have a wide variety of payment methods available, including Apple, Google Pay and PayPal.

Can i request a gift box?

Yes, of course, you can request a gift box to be shipped and include a dedication that will be printed on a greeting card with the Meo Fusciuni logo.

Where can i find a list of Meo Fusciuni retailers?

On our website you will find a list of countries where you can find one of our retailers, but for a more specific indication, send us an e-mail and we will be happy to direct you to the store nearest you.

Is it possible to get a sample of a fragrance?

If available, you can purchase a sample of your favorite fragrance on the corresponding page.

What is your return policy like?

We accept returns within 14 days of delivery by contacting shop@meofusciuni.com

PLEASE NOTE: Purchased items must be returned unused, in the original packaging with the outer wrapping intact to ensure suitability for resale for health and hygiene reasons. If the returned goods are not in resalable condition, we may not accept your return. More info in the paragraph Terms and Conditions of sale.

How can i contact customer service?

You can send an e-mail to shop@meofusciuni.com We will reply as soon as possible during normal business hours (thus excluding holidays and weekends).

I am an Influencer/Content Creator how can we collaborate?

We thank you, but we do not do ‘perfume for review’ collaborations, if you would like to write about us spontaneously after purchasing one of our fragrances, we would be more than happy!

How much is the shipping cost?
SHIPPING COSTS:
– Italy 6 euro and free shipping for orders over 90 euros
– European Community 10 euros and free shipping for orders over 170 euros
– Worldwide (except European Community) 35 euros and free shipping for orders over 300 euros
– Insured shipment surcharge 5 euro
Shipping costs will be displayed after entering the delivery country and the total purchase amount.
Do you have a minimum order?

Yes, currently our minimum order amount is 50.00 euro (excluding shipping costs).